Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and password when you register.
• Order Information: IMEI numbers, device models, and service details required to process your orders.
• Payment Information: Transaction details, billing information, and deposit history.
• Usage Data: IP address, browser type, pages visited, and interaction data collected automatically.

2. How We Use Your Information

• To process and fulfill your service orders.
• To manage your account and provide customer support.
• To send order status updates and service notifications.
• To detect and prevent fraud and unauthorized access.
• To improve our services and user experience.

3. Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party unlocking service providers to process your orders (only the minimum information required).
• Payment Processors: To process your financial transactions securely.
• Legal Requirements: When required by law, regulation, or legal process.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption of data in transit and at rest, secure password hashing, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how users interact with our site. You can control cookie settings through your browser.

6. Your Rights

• Access and review your personal data through your account settings.
• Request correction of inaccurate information.
• Request deletion of your account and associated data.
• Opt out of marketing communications at any time.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Order history and transaction records are maintained for accounting and legal compliance purposes.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or a notice on our website. Your continued use after changes constitutes acceptance.

9. Contact Us

For privacy-related questions or concerns, please contact us through the support channels available on our website.